Important Instructions ^NEW

1. Incase of a failed transaction where amount was debited from your bank account and the payment status is not updated, please check the transaction status from here.

2. Incase of a failed transaction where amount was debited from your bank account but the transaction was failed, refund will be initiated within 2-7 working days.

3. If refund not received even after 7 working days, please mail us at epayng@niperguwahati.in with the following details.

• Name :
• Hall Ticket Number :
• JEE Rank :
• Email :
• Mobile :
• Merchant Ref Number/ Transaction Id :
• Transaction Date :
• Payment Mode :
• Channel Bank/Gateway :
• Card Type (If applicable) :
• Amount :

4. For successful transaction status, you can download your receipt from the "Print Receipt" menu.