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1. Incase of a failed transaction where amount was debited from your bank account and the payment status is not updated, please check the transaction status from here.
2. Incase of a failed transaction where amount was debited from your bank account but the transaction was failed, refund will be initiated within 2-7 working days.
3. If refund not received even after 7 working days, please mail us at epayng@niperguwahati.in
with the following details.
4. For successful transaction status, you can download your receipt from the "Print Receipt" menu.